SHIPPING
We will carefully pack when we receive your purchase(s). Lead/processing time is 2 to 3 business days + transit. You will be notified with tracking after your item is shipped. USPS transit times are estimated only and do not provide a guarantee. Shipping time does not include lead time. Please allow for delays during peak season. RUSH shipping is available upon request [contact us]. Shipping costs will be calculated at time of checkout based on weight range. USA transit time is estimated 3 to 5 business days. International transit time is 8 to 22 business days.
TARIFFS & TAXES
Please note that we ship from Canada. Tariffs or Taxes may be due when you receive your package. In such case...it is the responsibility of the buyer/importer. For information on tax rates in different countries, please visit www.wikipedia.org/wiki/Value_added_tax. For more information on your country's customs duty, please visit your government customs website and for more information on additional delivery charges please contact your local postal service.
INTERNATIONAL CREDIT CARD FEES
Please note that our website and financial transactions are based in Canada. Your credit card company may charge you a small cross border transaction fee. Please understand..if you receive such a charge that it is not originating from us..but from your credit card company.
WARRANTY
MiniClock collectible timepieces are guaranteed for one year from the date of purchase against manufacturers defect. Warranty does not include lens or case. If you experience a problem with the watch movement after the 30 day return period we will replace your timepiece with the same or similar style depending on availability. Contact us for a return authorization number first. Write “Returned Goods” on package and mail the timepiece carefully packaged to address below with cost for shipping. Warranty is null & void if item has been subject to poor handling.
RETURN / GUARANTEE POLICY
30 Day Money Back Guarantee! Please inspect your purchase when you receive it. If you are dissatisfied for any reason please contact us within 5 business days for return authorization and instruction. Shipping costs are not refundable except in the case of manufacturer defect.
USA RETURNS (WEBSITE ORDERS):
5855565 On Tap Resources Ltd.
2045 Niagara Falls Blvd Ste 4,
Niagara Falls NY14304-1675
CANADA RETURNS:
On Tap Resources Ltd / Miniclock
#805 - 12160 103A Ave
Surrey, BC
Canada V3V 3G7
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CONTACT INFO:
Office: 604-589-846
Toll Free: 1-866-588-6464 (MINI)
Email: [email protected]